Shipping policy
At OG ELECTRIC POWERED BY A.R. ENTERPRISES, we are committed to providing a seamless and efficient shopping experience for our customers. Please review our shipping policy to understand the details of how we process and deliver your orders.
1. Shipping Timeframe:
- Orders are typically processed and dispatched within 1-2 business days.
- Estimated delivery time within India is 1-4 business days from the date of dispatch.
- Delivery times may vary based on your location.
2. Shipping Charges:
- Shipping charges are determined based on the delivery address pin code.
- During the checkout process, the system will calculate the shipping charges specific to your provided pin code.
- We strive to offer competitive and transparent shipping rates.
3. Order Tracking:
- Once your order is dispatched, you will receive a confirmation email with a tracking number.
- You can use this tracking number to monitor the real-time status and estimated delivery date of your order.
4. Shipping Partners:
- We collaborate with trusted and reliable shipping partners to ensure the safe and timely delivery of your products.
5. Shipping Locations:
- Currently, we ship within India. For international shipping inquiries, please contact our customer support.
6. Shipping Delays:
- While we strive to adhere to the specified delivery timelines, unforeseen circumstances such as weather conditions or logistics issues may lead to delays.
- In the event of any significant delay, our customer support team will promptly notify you and provide updates on your order status.
7. Shipping Confirmation:
- A shipping confirmation email will be sent to you once your order has been dispatched.
- Please ensure that the shipping address provided during checkout is accurate to prevent any delivery issues.
8. Multiple Shipments:
- In some cases, orders with multiple items may be shipped separately to expedite the delivery process.
- You will receive individual tracking numbers for each shipment.
If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support at customercare@ogelectric.in
Thank you for choosing OG Electric for your shopping needs.