Terms & Conditions - Product Warranty
10 Years warranty on invertor compressor*.
{*As per E-Waste Management rules - 2018 Guidelines, the average life of an AC (excluding Centralized AC) is 10 years (which defines the lifetime of the inverter compressor in the offer)}
Warranty of 10 years (120 Months) on the compressor of Inverter Air Conditioner and 5 years (60 Months) on the compressor of Fixed Speed Air Conditioner. This additional compressor warranty is applicable after the completion of 1st year warranty. In this warranty period of compressor, the purchaser shall be entitled only to repair/replacement of compressor free of cost, wherein additional/ancillary costs associated with gas, labour, transportation, or any other parts shall be borne by the purchaser.
In case of any Promotional/Extended warranty scheme launch, there will be no further extension of additional warranty on compressor (i.e. maximum warranty life for compressor is standard warranty of 1 year + additional warranty of 5 years or 10 years based on product type).
📞 To avail your warranty and services, please contact customer support at 18005713007.
Cleaning of the unit/parts due to dust accumulation and general explanations shall not be considered as defects under warranty.
O.G Electric AC Installation Service Charges
No service is complimentary. Both Wet Service and Dry Service are chargeable at ₹599 for all Split and Window Air Conditioners.
Standard Installation Charges
| Service Item | Price (INR) |
|---|---|
| Window AC Installation | ₹800 |
| Split AC Installation | ₹1,750 |
✔ Carried out by background-verified and brand-authorized experts.
✔ Includes unboxing, installation, cooling performance check, and product demonstration.
✔ Customers must provide a ladder for the technician.
✔ Includes unboxing, installation, cooling performance check, and product demonstration.
✔ Customers must provide a ladder for the technician.
Additional Accessories Charges
| Accessory Description | Price |
|---|---|
| Copper Piping (1TR Soft) - With Insulation | ₹1300 / Meter |
| Copper Piping (1TR Soft) - Without Insulation | ₹950 / Meter |
| Electrical Cabling (3C x 2.5Sqmm) | ₹130 / Meter |
| Connecting 4C Wire | ₹180 / Meter |
| Drain Piping (25mm diameter) | ₹100 / Meter |
| Outdoor Stand for AC Units | ₹800 |
| Copper Pipe (Customer Provided) Labour Charges | ₹250 / Meter |
| Gas Charging (If not covered in warranty) | ₹3000 |
Additional Service Charges
| Service Type | Price |
|---|---|
| Dismantling: Window AC | ₹400 |
| Dismantling: Split AC | ₹700 |
| Outdoor Stand Fixing (Extra) | ₹250 |
| Nitrogen Test | ₹1200 |
Note: These labour-specific tasks are chargeable and must be paid directly to the service expert.